Auto Code Readers Banner

Flashing CEL

Home
Order Now
Products
Free Downloads
Photo Gallery
Coverage
Company Info
Contact Us
Support/FAQs

Car Emblems

 

Support  

If you have any questions regarding the CodeReader system please let us know. We need your feedback to constantly refine and improve the CodeReader system. This ensures we can continue to provide you with the most comphrensive diagnostic code reading ability on the world market. We will answer your emails as quickly as we can, normally within one working day.

For ALL Technical Support
-please email: support@rennacs.com

Frequently asked Questions  
Please note: The following FAQ's relate to both the CodeReader Handheld and the CodeReader PC based system
  • What are the differences between the Handheld and PC versions?
  • Will the CodeReader work on Japanese & Korean cars made in ALL countries?
  • What about OBD ii / EOBD?
  • What does the CodeReader™ do?
  • How does the CodeReader™ work?
  • Does the CodeReader™ CLEAR / ERASE fault codes?
  • What is on the CodeReader™ PRINTOUT?
  • How does the CodeReader™ connect to the vehicle?
  • Does the CodeReader show me how to connect to ALL Japanese & Korean cars?
  • How long does the CodeReader™ test take?
  • What range of vehicles does the CodeReader™ read from?
  • Can the CodeReader™ be updated for later model vehicles?
  • Can the CodeReader™ do other systems in the vehicle?
  • What type of information does the CodeReader™ give me?
  • Where is the CodeReader™ made?
  • Does the CodeReader do OBD1 style Live Data / Data Stream?
  • Does the CodeReader™ work on Trucks?
  • Who supports the CodeReader™ ?
  • How can I purchase an CodeReader™?

  • What are the differences between the Handheld and the PC?
    Both systems read the fault codes in exactly the same way, and produce the same results, however, the PC version has the added benefit of being able to print out results of a test.

    The main difference is in the portability of the handheld compared to a PC or laptop. Ultimately it comes down to your personal preference.



    Will the CodeReader work on Japanese & Korean cars made in ALL countries?
    YES. The CodeReader is designed to work on ALL Japanese & Korean vehicles, no matter where in the world they are assembled. It will work equally well on your locally assembled Japanese & Korean vehicles, as well as on ANY variety of new or import vehicles.

     

    What about OBD ii (OBD2) / EOBD?

    For All Countries (except the USA and
    European EEC)

    (for European EEC Countries and the USA please see below)

    The CodeReader will read codes from 95% of Japanese & Korean vehicles assembled outside of the USA and Europe from 1983 to 2003. This includes Engine (Petrol), ABS, Transmision, Airbags, and EFI Deisel code systems.

    For example the CodeReader will Automatically read codes from 95% of these Japanese and Korean assembled makes:

     Acura, Daewoo, Daihatsu, Ford, Honda, Hyundai, Isuzu,
    Kia, Lexus, Mazda, Mitsubishi, Nissan,Subaru, Suzuki, Toyota
    and some GM versions

    from 1983 to 2003.

    _________________


    For European (EEC Countries):

    EOBD only relates to Engine and Transmission diagnostic codes, for vehicles sold into the EEC (European) countries after January 2001.

    If you are in the UK for example, the CodeReader will automatically read codes from 95% of ALL Japanese & Korean vehicles (as above) from 1983 to 2003. The exception is that you will also require the Rennacs Generic EOBD Live data and CodeReader to read Engine and Transmission codes after 2001.

    *Please note the CodeReader WILL read ABS and Airbags codes on 95% of ALL Japanese & Korean vehicles assembled in any country (including Japan, Europe, Australia, Canada and the USA) from 1983 to 2003.

    If you are a general repairer working on vehicles up to 1999 - 2000 then you may not need the Rennacs Generic EOBD Live data and CodeReader yet.

    The Rennacs Generic EOBD Live data and CodeReader to read Engine and Transmission codes after 2001 is OPTIONAL, and can be added at any later stage.

    ___________________

    For the United States of America (USA)

    OBD ii (OBD2) only relates to Engine and Transmission diagnostic codes, for vehicles sold into the USA after 1996

    If you are in the USA, the CodeReader will automatically read codes from 95% of ALL Japanese & Korean vehicles for Engine and Transmission systems up to 1996. After 1996 you will also require the Rennacs Generic OBD ii (OBD2) Live data and CodeReader system to read Engine and Transmission codes.

    **IMPORTANT**

    Please note the CodeReader WILL read ABS and Airbags codes on 95% of ALL Japanese & Korean vehicles assembled in any country (including Japan, Europe, Australia, Canada and the USA) from 1983 to 2003.

    Please see our vehicle coverage list for more details. We do have an OBD ii (OBD2) / EOBD option available for the CodeReader that will also plug directly into the Visor Handheld. Please contact us for more details sales@rennacs.com

    We also have Ford manufacturer specific software that will read Live Data and Codes from all Ford SCP, J1850 compliant vehicles. Please contact us for more details sales@rennacs.com



    What does the CodeReader™ do?
    The CodeReader speeds up your diagnosis of vehicle problems by allowing you to quickly and easily access the diagnostic fault codes found in the vehicles onboard computer memory. (It generally takes less than 5 minutes to perform a CodeReader test).

    It decodes the diagnostic codes and displays them in words on your Computer or Handheld screen with the code number and a full description of the vehicle self diagnostic faults.
    The CodeReader is also ideal for helping to find those frustrating intermittant vehicle faults.

    It will extract codes that are stored in the vehicle computer memory even after the fault symptoms have stop (generally when you get the vehicle to work on!).

    Another powerful use of the CodeReader is to produce a "Condition Report" of the vehicle for your customers. You can print this report directly to your normal office or workshop printer (even onto your standard letterhead if you desire!)

    Great for pre-purchase and pre-holiday checks, or for your customers who desire that bit extra on a service or tuneup. Printouts are the perfect way to justify a CodeReader machine charge.

    How does the CodeReader™ work?
    Our PCT patent pending method reads diagnostic (fault / trouble) codes by directly decoding the fault indicator lights on the vehicle dash (including Check Engine, ABS, Airbag, or Transmission Dash lights) or LED's on the vehicle computers.

    It also uses innovative probes to clip on directly to the vehicle diagnostic socket to read the fault codes for vehicles without check lights or LED's. The CodeReader is not model specific. It works on the type of diagnostic system fitted to the vehicle, rather than a particular model vehicle or build date.

    As long as you can find the diagnostic connector (the CodeReader shows you where it is), and you know the Year and Make of the vehicle you can read the codes!

    For example the CodeReader system will read the codes from a Subaru EFI system automatically whether its a bizarre Japanese import or a locally assembled model. It makes your life much easier!

    Does the CodeReader™ ERASE / CLEAR fault codes?
    YES. The CodeReader clearly shows you how to erase / clear the fault codes for each vehicle. For example the CodeReader will tell which fuse to remove to erase / clear the codes from memory.

    What is on the CodeReader™ PRINTOUT?
    The CodeReader Printout will display your garage name, the registration / license plate number of the vehicle, the customers name and the operator of the tool, plus a list of the fault codes found, with the number of the code and the code description.

    For example: code 12: Airflow meter or circuit. If there are NO fault codes present, the CodeReader will printout the "No fault codes present" message. Ideal for before and after testing and diagnosis of vehicles.


    How does the CodeReader™ connect to the vehicle?
    The CodeReader™ uses two simple methods of connection to the vehicle, the optical light reader and the clip on probes to the diagnostic conector.

    Our unique methods mean that you DO NOT require expensive moulded plugs and connectors for different makes and models of vehicles.

    The PC system has a 10 meter long cable that runs from the parallel port (printer port) of your computer to the vehicle under test. The CodeReader uses a 2 meter long cable to connect Laptops and the Handheld Visor to the vehicle.


    Does the CodeReader™ show me how to connect to ALL Japanese & Korean cars?
    YES. The PC CodeReader comes with a Quick Reference Chart (QRC) that shows you a drawing of the diagnostic connector, the location of the connector, and which terminals to bridge to start fault code diagnostics. The Handheld CodeReader has all of the connector information on the touch screen for all systems.
    .

    How long does a CodeReader™ test take?
    The vehicle determines the speed of communication. It can take on average around 30 seconds, to greater than 2 minutes for some vehicles. The speed of your computer or handheld will not make any difference to the code reading time.


    What range of vehicles does the CodeReader™ read from?
    The CodeReader reads from vehicles 1983 to 2003 for Honda, Acura, Toyota, Nissan, Hyundai, Isuzu, Mazda, Mitsubishi, Subaru, Suzuki, Daihatsu, Daewoo, Kia, plus Ford and Holden (GM) AustralJapanese & Korean models.

    We are constanly updating the vehicle coverage so please keep an eye on the link below for the latest system coverage click here to see the current full CodeReader™ coverage list.

    CodeReader updates are FREE for existing customers, and can be downloaded directly off this website!


    Can the CodeReader™ be updated for later model vehicles?
    YES. One of the awesome benefts of your CodeReader system, is that you can download updates directly from this website! Imagine that...... a tool that is being continually improved and keeping you up to date with the click of a mouse.

    Whats even better is that minor changes and updates to existing code are FREE. When you become a Rennacs CodeReader customer, you have the option of going onto our emailing list, so that we can keep you informed of what new updates and software modules are available for your CodeReader.

    Can the CodeReader™ do other systems in the vehicle?
    YES. The CodeReader™ currently covers systems such as EFI Petrol, ABS, Electronic Transmissions, Air Bags and EFI Diesel.

    The CodeReader can also read many other vehicle systems such as Cruise Control, Traction Control, Anti Theft, Air Conditioning etc... We are aiming to add these new system to the CodeReader in the future as well.

    All of these new software modules will be able to be purchased off this website. You DO NOT require extra hardware to use these new modules as all of the hardware required (cables etc) are part of the kit in the original purchase!

    This Web Site will keep you informed about when additional software will be released. When you purchase any CodeReader product, you can also decide if you would like to go onto our emailing list, to keep you up to date about the latest releases for your CodeReader system.


    What type of information does the CodeReader™ give me?
    The CodeReader™ reads the self-diagnostic fault code information from the vehicle computer.

    For example

    Fault code 12: Airflow meter or circuit
    Fault code 37: Throttle Position Sensor (TPS) or circuit

    The CodeReader™ gives you an actual description of the area to start looking in.


    Where is the CodeReader™ made?
    The CodeReader™ is designed and manufactured in New Zealand. New Zealand has one of the greatest variety of Japanese & Korean , European and US vehicles in the world. This makes New Zealand the ideal country to develop and test the CodeReader.


    Does the CodeReader do OBD1 Live Data / Data Stream?
    No. OBD1 Live Data / Data Stream systems are generally slow to update the data to the screen, limited in the number of data parameters you can access and every model of vehicle is different, making it almost impossible to produce a tool that covers a wide range of vehicles at an affordable price. You are far better off with 95% Japanese & Korean diagnostic code coverage (Guaranteed) from the CodeReader than 10% to 15% live data coverage offered by other more expensive tools!


    Does the CodeReader ™ work on Trucks?
    The CodeReader™ currently works solely on passenger cars and light commercial vehicles, such as Toyota Surfs, Isuzu Big Horns, etc. Please see our vehicle coverage list for more details, vehicle coverge list


    Who supports the CodeReader™ ?

    The CodeReader™ is supported by Rennacs Limited, based in Hamilton, New Zealand. Rennacs Limited are the designers and manufacturers of the CodeReader™. Rennacs Limited are committed to providing you exceptional after market sales and service. For any customer support, please email us at support@rennacs.com We aim to reply to all emails within one working day (NZ time)


    How can I purchase a CodeReader™?
    Simply view our BUY NOW page for information and we’ll arrange to send you a CodeReader™ unit immediately (usually takes 4 - 5 working days to arrive). There are multiple ways you can buy, SECURELY online, Telegraphic Transfer / Direct bank transfer, which ever suits you best.

    We ship the unit to ANY country in the world.